We make sure that our telematic trailer solutions are easily installed (for trailers already off the production line) and properly maintained through our comprehensive European workshop network. These include access to TIP Trailer Services certified 200+ workshops in 15+ countries and 100+ roadside assistance mobile service vans. That is the best trailer repair and maintenance support you can imagine. Once your trailer is on the road, you can monitor your assets via various sensors.
In real-time you monitor your trailer through Europe and Maghreb; in case of any emergency you can contact our customer support desk. In the diagram below you will find local representatives. If you want to expand your Trailermatics with extra modules and services, please contact your Novacom manager. Their names, telephone number and e-mail can be found at the bottom of this page.
The Novacom Helpdesk is available weekdays from 08:00 to 17:30 CET. They can be consulted about any topic and should either be able to answer themselves directly or find the answer within the Novacom organisation.
For any other issues you can contact your local Novacom manager:
|The Netherlands, Belgium, Luxembourg||Zeger Cromhoff||Zeger.email@example.com||+31 (0)6 53937094|
|Norway, Sweden, Finland, Denmark, Estonia, Latvia, Lithuania||Niklas Odén||Niklas.firstname.lastname@example.org||+46 (0)73 9364506|
|Germany, Austria, Switzerland||Holger Wink||Holger.Wink@novacom-europe.com||+49 (0)15209023145|
|France, Spain, Italy||Stephane Garcia||Stephane.email@example.com||+33 (0)6 01402167|
|Poland,Czech-Republik, Romania, Slovakia, Hungary||Michal Kunicki||Michal.firstname.lastname@example.org||+48 600 891 923|
|UK||Fraser Robertsemail@example.com||+44 (0)7769 887762|